La mediación de la satisfacción laboral en la relación del estilo de liderazgo y el compromiso organizacional
DOI:
https://doi.org/10.17162/au.v11i2.657Palabras clave:
satisfacción laboral, compromiso organizacional, liderazgo, gestión de personas, gestión del trabajoResumen
El objetivo de este trabajo fue determinar la relación entre el estilo de liderazgo laboral y la satisfacción laboral, y cómo esta relación afecta el compromiso organizacional; utilizando la teoría del liderazgo de Bass y Avolio, a través del cuestionario MLQ. El compromiso organizacional se midió con la herramienta generada a partir de la teoría de Meyer y Allen y la satisfacción laboral con el cuestionario de Paul Spector. El estudio se diseñó sobre la base teórica del enfoque cuantitativo, deductivo, método transversal. La recolección de datos se realizó a través de la encuesta con el respectivo cuestionario para cada variable, el muestreo fue por conveniencia y 386 personas participaron de manera voluntaria. Los datos se analizaron con un modelo SEM. Los resultados muestran que los datos tienen un buen ajuste según la prueba de Chicuadrado; además, se realizó validez convergente y divergente. Por tanto, en la realidad ecuatoriana se demostró que el liderazgo transformacional se relaciona con la satisfacción laboral (r = .55, p <0.05), mientras que el liderazgo transaccional se relaciona negativamente con la satisfacción (r = -. 154, p <0.05). Sin embargo, el liderazgo transaccional no está relacionado con el compromiso organizacional (p> 0.05) y la satisfacción laboral influye en el compromiso organizacional (r = .608, p <0.05). Los resultados obtenidos en la cultura ecuatoriana demuestran resultados de estudios previos realizados en otras culturas, el estilo de liderazgo transformacional tiene un impacto positivo en la satisfacción laboral y el compromiso organizacional, mientras que el estilo de liderazgo transaccional tendría un impacto negativo con las demás variables estudiadas.Descargas
Citas
Ahluwalia, A. K., & Preet, K. (2017). The Influence of Organizational Commitment on Work Motivation: A Comparative Study of State and Private University Teachers. IUP Journal of Organizational Behavior, 16(2), 55-69. Available at SSRN: https://ssrn.com/abstract=3209248
Ajzen, I. (2006). Constructing a TpB questionnaire: conceptual and methodological considerations. Recuperadode: https://pdfs.semanticscholar.org/0574/b20bd58130dd5a961f1a2db10fd1fcbae95d.pdf
Al-Laymoun, M. R. (2017). The Role Of The Transformational Leadership In Upgrading The Performance Of The Five Stars Hotels Staff From The Perspective Of Hr Managers. International Journal of Information, Business and Management, 9(4), 11. Recuperado de: https://search.proquest.com/openview/a057e93c59c9441c9cf1ef2527bca1e8/1?pq-origsite=gscholar&cbl=2032142
Ali, A. Y. S., Sidow, M. A., & Guleid, H. S. (2013). Leadership styles and job satisfaction: empirical evidence from Mogadishu universities. European Journal of Management Sciences and Economics, 1(1), 1-10. Recuperado de: https://www.researchgate.net/publication/235731857_LEADERSHIP_STYLES_AND_JOB_SATISFACTION_EMPIRICAL_EVIDENCE_FROM_MOGADISHU_UNIVERSITIES
Alonso, F. M., Saboya, P. R., & Guirado, I. C. (2010). Liderazgo transformacional y liderazgo transaccional: un análisis de la estructura factorial del Multifactor Leadership Questionnaire (MLQ) en una muestra española. Psicothema, 22(3), 495-501. Recuperado de: http://www.psicothema.com/psicothema.asp?id=3758
Anari, N. N. (2012). Teachers: emotional intelligence, job satisfaction, and organizational commitment. Journal of Workplace Learning, 24(4), 256-269. doi:doi:10.1108/13665621211223379
Appelbaum, S. H., Louis, D., Makarenko, D., Saluja, J., Meleshko, O., & Kulbashian, S. (2013). Participation in decision making: a case study of job satisfaction and commitment (part one). Industrial and Commercial Training, 45(4), 222-229. https://doi.org/10.1108/00197851311323510
Armandi, B., Oppedisano, J., & Sherman, H. (2003). Leadership theory and practice: a “case” in point. Management Decision, 41(10), 1076-1088. Recuperado de: https://www.researchgate.net/publication/235275056_Leadership_theory_and_practice_a_case_in_point
Arzi, S., & Farahbod, L. (2014). The impact of leadership style on job satisfaction: A study of Iranian Hotels. Interdisciplinary Journal Of Contemporary Research In Business, 6(3), 171. Recuperado de: https://www.semanticscholar.org/paper/The-Impact-of-Leadership-Style-on-Job-Satisfaction%3A-Arzi-Farahbod/1ff06cbfc776c0cd991cef3a52fac037f4dae7b5
Avolio, B., Bass, B., & Jung, D. (1999). Re‐examining the components of transformational and transactional leadership using the Multifactor Leadership. Journal of occupational and organizational psychology, 72(4), 441-462. https://doi.org/10.1348/096317999166789
Bandura, R. & Lyons, P. (2014). The art and science of job satisfaction: Much of it comes down to decent management practice. Human Resource Management International Digest, 22(7), 32-35. doi:10.1108/HRMID-10-2014-0141
Bartram, T., & Casimir, G. (2007). The relationship between leadership and follower in-role performance and satisfaction with the leader: The mediating effects of empowerment and trust in the leader. Leadership & Organization Development Journal, 28(1), 4-19. https://doi.org/10.1108/01437730710718218
Bass, B. (1988). The Inspirational Processes of Leadership. Journal of Management Development, 7(5), 21-31. doi:10.1108/eb051688
Bass, B. M. (1985). Leadership and performance beyond expectations: Free Press; Collier Macmillan. https://doi.org/10.1002/hrm.3930250310
Bass, B. y Avolio, B. (1994). Transformational leadership and organizational culture,» Public Administration Quarterly Spring, (17), 112-121. Recuperado de: https://www.jstor.org/stable/40862298
Bass, B. (1997). Does the transactional–transformational leadership paradigm transcend organizational and national boundaries? American psychologist, 52(2), 130-139. https://doi.org/10.1037/0003-066X.52.2.130
Bass, B. & Avolio, B. (1990). Developing transformational leadership: 1992 and beyond. Journal of European industrial training, 14(5). doi: 10.1108/03090599010135122
Bass, B. M., Avolio, B. J., Jung, D. I., & Berson, Y. (2003). Predicting unit performance by assessing transformational and transactional leadership. Journal of applied psychology, 88 (2), 207-218. https://doi.org/10.1037/0021-9010.88.2.207
Bejarano, M. (2018). La importancia de las empresas de servicios en el desarrollo de los países de economías emergentes. INNOVA Research Journal, 3 (3), 1-5. doi:https://doi.org/10.33890/innova.v3.n3.2018.634
Bejarano, M. A. G., & Siu, D.R.S. (2017). La lealtad de los clientes y su relación con la lealtad de los colaboradores. INNOVA Research Journal, 2(9), 121-125. doi:https://doi.org/10.33890/innova.v2.n9.2017.477
Bejarano, M. A. G., Suárez, R.J.P., & Vera, M.F.A (2018). La satisfacción laboral y su efecto en la satisfacción del cliente, un análisis teórico. INNOVA Research Journal, 3(8), 140 - 146. doi:10.33890/innova.v3.n8.2018.879
Bersin, J., Agarwal, D., Pelster, B., & Schwartz, J. (2015). "Global Human Capital Trends 2015. Leading in the new world of work”. In: Retrieved from Deloitte University Press: http://dupress. com/articles/employee-engagement-culture-human-capital-trends-2015.
Bhatti, N., Maitlo, G. M., Shaikh, N., Hashmi, M. A., & Shaikh, F. M. (2012). The impact of autocratic and democratic leadership style on job satisfaction. International Business Research, 5(2), 192. DOI: 10.5539/ibr.v5n2p192
Braun, S., Peus, C., Weisweiler, S., & Frey, D. (2013). Transformational leadership, job satisfaction, and team performance: A multilevel mediation model of trust. The Leadership Quarterly, 24 (1), 270-283. https://doi.org/10.1016/j.leaqua.2012.11.006
Bushra, F., Usman, A., & Naveed, A. (2011). Effect of transformational leadership on employees’ job satisfaction and organizational commitment in banking sector of Lahore (Pakistan). International journal of Business and Social science, 2 (18), 261-267. Recuperado de: https://ijbssnet.com/journals/Vol_2_No_18_October_2011/31.pdf
Bycio, P., Hackett, R. D., & Allen, J. S. (1995). Further assessments of Bass's (1985) conceptualization of transactional and transformational leadership. Journal of applied psychology, 80 (4), 468-478. https://doi.org/10.1037/0021-9010.80.4.468
Cardona, P. (2000). Transcendental leadership. Leadership & Organization Development Journal, 21(4), 201-207. DOI: 10.1108/01437730010335445
Chen, M., Lyu, Y., Li, Y., Zhou, X., & Li, W. (2017). The impact of high-commitment HR practices on hotel employees’ proactive customer service performance. Cornell Hospitality Quarterly, 58 (1), 94-107. https://doi.org/10.1177/1938965516649053
Chib, S. (2016). Study on organizational commitment and workplace empowerment as predictors of organization citizenship behaviour. Scholedge International Journal of Management & Development, 3(3), 63-73. DOI: 10.19085/journal.sijmd030301
Chion, S. y Charles, V. (2016). Analítica de datos para la modelación estructural. Lima: Pearson
Cohen, A. (2007). Commitment before and after: An evaluation and reconceptualization of organizational commitment. Human Resource Management Review, 17 (3), 336-354. https://doi.org/10.1016/j.hrmr.2007.05.001
Cuadrado, I., & Molero, F. (2002). Liderazgo transformacional y género: autoevaluaciones de directivos y directivas españoles [Transformational leadership and gender: Spanish managers’ self-ratings]. Revista de Psicología del Trabajo y de las Organizaciones, 18, 39-55. Recuperado de: https://www.researchgate.net/publication/258339997_Liderazgo_transformacional_y_genero_autoevaluaciones_de_directivos_y_directivas_espanoles
Cupani, M. (2012). Análisis de Ecuaciones Estructurales: conceptos, etapas de desarrollo y un ejemplo de aplicación. Revista Tesis, 1 (2), 186-199. Recuperado de: https://revistas.unc.edu.ar/index.php/tesis/article/view/2884
Daude, C., & Fernández-Arias, E. (2010). On the role of productivity and factor accumulation in economic development in Latin America and the Caribbean. Washington D.C.: Inter-American Development Bank. Recuperado de: https://publications.iadb.org/en/publication/role-productivity-and-factor-accumulation-economic-development-latin-america-and
El Badawy, T. A., & Magdy, M. M. (2015). Assessing the Impact of Emotional Intelligence on Job Satisfaction: An Empirical Study on Faculty Members with Respect to Gender and Age. International Business Research, 8 (3), 67-78. DOI:10.5539/ibr.v8n3p67
Fabi, B., Lacoursière, R., & Raymond, L. (2015). Impact of high-performance work systems on job satisfaction, organizational commitment, and intention to quit in Canadian organizations. International Journal of Manpower, 36 (5), 772-790. doi:10.1108/IJM-01-2014-0005
Falconí, J. (2015). Los Servicios en el Ecuador: Algunos desafíos a Corto Plazo. Paper presented at the United Nations Conference on Trade an Development, Geneva. http://unctad.org/meetings/en/Presentation/c1mem3_2015_p18_Falconi_en.pdf
Farahani, M., Taghadosi, M., & Behboudi, M. (2011). An exploration of the relationship between transformational leadership and organizational commitment: The moderating effect of emotional intelligence: Case study in Iran. International Business Research, 4 (4), 211-217. DOI:10.5539/ibr.v4n4p211
Farzaneh, J., Farashah, A. D., & Kazemi, M. (2014). The impact of person-job fit and person-organization fit on OCB: The mediating and moderating effects of organizational commitment and psychological empowerment. Personnel Review, 43 (5), 672-691. doi:10.1108/PR-07-2013-0118
Feinstein, A. H., Vondrasek, D., Martin, J., Ogawa, R., Dalbor, M., Stefanelli, J., . . . Cannon, H. (2001). Relationships between job satisfaction and organizational commitment among restaurant employees. Journal of Hospitality, Tourism, and Leisure Science,1 - 26. Recuperado de: https://www.semanticscholar.org/paper/Relationships-between-job-satisfaction-and-among-Feinstein-Vondrasek/9445f2208d3b2042cd5fdc299363c9f396340aa6
García‐Almeida, D. J., Fernández‐Monroy, M., & Saá‐Pérez, D. (2015). Dimensions of employee satisfaction as determinants of organizational commitment in the hotel industry. Human Factors and Ergonomics in Manufacturing & Service Industries, 25 (2), 153-165. https://doi.org/10.1002/hfm.20539
Gounaris, S., & Boukis, A. (2013). The role of employee job satisfaction in strengthening customer repurchase intentions. Journal of Services Marketing, 27 (4), 322-333. doi:doi:10.1108/08876041311330799
Guerrero, M., Añazco, K., Valdivieso, R., & Sánchez, O. (2018). Los estilos de liderazgo y su efecto en la satisfacción laboral. INNOVA Research Journal, 3 (10), 142-148. doi:https://doi.org/10.33890/innova.v3.n10.2018.908
Gunlu, E., Aksarayli, M., & Sahin Perçin, N. (2010). Job satisfaction and organizational commitment of hotel managers in Turkey. International Journal of Contemporary Hospitality Management, 22 (5), 693-717. https://doi.org/10.1108/09596111011053819
Gyamfi, G. D. (2014). Influence of Job Stress on Job Satisfaction: Empirical Evidence from Ghana Police Service. International Business Research, 7 (9), 108-118. DOI:10.5539/ibr.v7n9p108
Herrera, J. M. F., Torres, C. E. C., & Gutiérrez, L. C. (2019). Validación del instrumento de compromiso organizacional en México: evidencia de validez de constructo, criterio y confiabilidad. Revista de Psicología, 37 (1), 7-29. doi:https://doi.org/10.18800/psico.201901.001
Hofstede, G. (1983). The cultural relativity of organizational practices and theories. Journal of international business studies, 14 (2), 75-89. Recuperado de: https://www.jstor.org/stable/222593
Hussain, M., & Riaz, A. (2010). Role of transformational and transactional leadership with job satisfaction and career satisfaction. Business and Economic Horizons, (1), 29-38. DOI: 10.15208/beh.2010.05
INEC. (2014). Directorio de Empresas y Establecimientos. Retrieved from http://www.ecuadorencifras.gob.ec/documentos/web-inec/Estadisticas_Economicas/DirectorioEmpresas/Empresas_2014/Principales_Resultados_DIEE_2014.pdf
Jain, P. (2016). The influence of transformational leadership and emotional intelligence on organizational commitment. Journal of Commerce and Management Thought, 7 (3), 586. DOI: 10.5958/0976-478X.2016.00033.1
Jernigan III, I., Beggs, J. M., & Kohut, G. F. (2002). Dimensions of work satisfaction as predictors of commitment type. Journal of Managerial Psychology, 17 (7), 564-579. DOI: 10.1108/02683940210444030
Jha, J. K., & Pandey, J. (2015). Linking ethical positions and organizational commitment: The mediating role of job satisfaction. South Asian Journal of Management, 22 (4), 63-84. Recuperado de: https://www.researchgate.net/publication/315769364_LINKING_ETHICAL_POSITIONS_AND_ORGANIZATIONAL_COMMITMENT_THE_MEDIATING_ROLE_OF_JOB_SATISFACTION
Karim, F., & Rehman, O. (2012). Impact of job satisfaction, perceived organizational justice and employee empowerment on organizational commitment in semi-government organizations of Pakistan. Journal of Business Studies Quarterly, 3 (4), 92-104. Recuperado de: https://pdfs.semanticscholar.org/2de3/55d25be5a57d7591fb8670e6ac8a6dba9de4.pdf
Keller, R. T. (2006). Transformational leadership, initiating structure, and substitutes for leadership: a longitudinal study of research and development project team performance. Journal of applied psychology, 91(1), 202-210. DOI: 10.1037/0021-9010.91.1.202
Khalilzadeh, J., Chiappa, G. D., Jafari, J., & Borujeni, H. Z. (2013). Methodological approaches to job satisfaction measurement in hospitality firms. International Journal of Contemporary Hospitality Management, 25(6), 865-882. doi:10.1108/IJCHM-05-2012-0067. https://doi.org/10.1108/IJCHM-05-2012-0067
Komari, N., & Djafar, F. (2013). Work Ethics, Work Satisfaction and Organizational Commitment at the Sharia Bank, Indonesia. International Business Research, 6 (12), 107-117. DOI: 10.5539/ibr.v6n12p107
Kuo, Y. (2013). Organizational commitment in an intense competition environment. Industrial Management & Data Systems, 113 (1), 39-56. doi:doi:10.1108/02635571311289656
Locke, E. A. (1976). The nature and causes of job satisfaction. Handbook of industrial and organizational psychology, 1, 1297-1343. Recuperdo de: https://www.researchgate.net/publication/238742406_The_Nature_and_Causes_of_Job_Satisfaction
Long, C. S., Yong, L. Z., & Chuen, T. W. (2016). Analysis of the relationship between leadership styles and affective organizational commitment. Int J Manag Account Econ, 3, 572-598. Recuperado de: http://www.ijmae.com/article_115522_9e6ce9b72c227d44843959921354e604.pdf
Maamari, B. E. (2014). Changing management history, gender moderating pay to job satisfaction for IS users. Journal of Management History, 20(3), 311-332 doi:10.1108/JMH-01-2014-0007
Mahanta, M. (2012). Personal characteristics and job satisfaction as predictors of organizational commitment: An empirical investigation. South Asian Journal of Management, 19 (4), 45. Recuperado de: https://search.proquest.com/openview/3beea62b7d84fbfa216cd0528794fd78/1?pq-origsite=gscholar&cbl=46967
Manzano, A. (2017). Introducción a los modelos de ecuaciones estructurales. Investigación en Investigación Médica, 7 (25), 67-72. https://doi.org/10.1016/j.riem.2017.11.002
Mathieu, J. E., & Zajac, D. M. (1990). A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. Psychological bulletin, 108 (2), 171-194. DOI: 10.1037//0033-2909.108.2.171
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human resource management review, 1 (1), 61-89. https://doi.org/10.1016/1053-4822(91)90011-Z
Meyer, J. P., & Herscovitch, L. (2001). Commitment in the workplace: Toward a general model. Human resource management review, 11 (3), 299-326. https://doi.org/10.1016/S1053-4822(00)00053-X
Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of vocational behavior, 61 (1), 20-52. Retrieved from http://www.sciencedirect.com/science/article/pii/S0001879101918421
Michel, R. D. J., & Michel, C. E. J. (2012). Faculty satisfaction and work-family enrichment: The moderating effect of human resource flexibility. Procedia-Social and Behavioral Sciences, 46, 5168-5172. https://doi.org/10.1016/j.sbspro.2012.06.402
Moon, T.-W., Hur, W.-M., Ko, S.-H., Kim, J.-W., & Yoon, S.-W. (2014). Bridging corporate social responsibility and compassion at work: Relations to organizational justice and affective organizational commitment. Career Development International, 19 (1), 49-72. doi:doi:10.1108/CDI-05-2013-0060
MR Campbell, S. (2013). The applicability of commitment models in a unionized professional workplace. International Journal of Organizational Analysis, 21(4), 488-503. https://doi.org/10.1108/IJOA-06-2012-0591
Nawaz, M. & Bodla, M. (2010). Comparative study of full range leadership model among faculty members in public and private sector higher education institutes and universities. International Journal of Business and Management, 5 (4), 208 - 214. DOI:10.5539/ijbm.v5n4p208
Ordoñez, J. A. (2011). Informe de Coyntura Económica Nº 7. Retrieved from http://www.utpl.edu.ec/comunicacion/wp-content/uploads/2012/12/utpl-Informe-de-coyuntura-economica-N-7-ano-2011.pdf
Pantouvakis, A., & Bouranta, N. (2013a). The interrelationship between service features, job satisfaction and customer satisfaction: Evidence from the transport sector. The TQM Journal, 25(2), 186-201. doi:doi:10.1108/17542731311299618
Pantouvakis, A., & Bouranta, N. (2013b). The link between organizational learning culture and customer satisfaction: Confirming relationship and exploring moderating effect. The Learning Organization, 20 (1), 48-64. doi:10.1108/09696471311288528
Politis, J. D. (2002). Transformational and transactional leadership enabling (disabling) knowledge acquisition of self-managed teams: the consequences for performance. Leadership & Organization Development Journal, 23 (4), 186-197. https://doi.org/10.1108/01437730210429052
Pujol-Cols, L. J., & Dabos, G. E. (2018). Satisfacción laboral: una revisión de la literatura acerca de sus principales determinantes. Estudios Gerenciales, 34 (146), 3-18. doi:10.18046/j.estger.2018.146.2809
Quintana, T. A., Park, S., & Cabrera, Y. A. (2015). Assessing the effects of leadership styles on employees’ outcomes in international luxury hotels. Journal of Business ethics, 129 (2), 469-489. DOI: 10.1007/s10551-014-2170-3
Robbins, S., Judge, T. A., Millett, B., & Boyle, M. (2013). Organizational behaviour: Pearson Higher Education AU
Ruiz, M. A. P., Antonio; San Martin, Rafael (2010). Modelos de ecuaciones estructurales. Papeles del psicólogo, 31(1), 34-45. Recuperado de: http://www.papelesdelpsicologo.es/pdf/1794.pdf
Saner, T., & Sadikoglu, G. (2016). Gender differences in job satisfaction in 5 star hotels of north Cyprus: descriptive analysis. Procedia Computer Science, 102, 359-364. https://doi.org/10.1016/j.procs.2016.09.412
Savery, L. K., & Syme, P. D. (1996). Organizational commitment and hospital pharmacists. Journal of Management Development, 15 (1), 14-22 doi:doi:10.1108/02621719610107773
Seyal, A. H., & Afzaal, T. (2013). An investigation of relationship among emotional intelligence, organizational commitment and job satisfaction: evidence from academics in Brunei Darussalam. International Business Research, 6 (3), 217-228. DOI:10.5539/ibr.v6n3p217
Shanker, M. (2016). Organizational Citizenship Behavior and Organizational Commitment in Indian Workforce. Journal of Psychosocial Research, 11 (2), 397. DOI: 10.1108/BPMJ-02-2018-0048
Shurbagi, A. M. A. (2014). The Relationship between Transformational Leadership Style Job Satisfaction and the Effect of Organizational Commitment. International Business Research, 7(11), 126-138. DOI: 10.5539/ibr.v7n11p126
Singh, A., & Gupta, B. (2015). Job involvement, organizational commitment, professional commitment, and team commitment: A study of generational diversity. Benchmarking: An International Journal, 22 (6), 1192-1211 doi:10.1108/BIJ-01-2014-0007
Slocum, J. & Hellriegel, D. (2009). Principles of organizational behavior. South-Western: Cengage Learning.
Spector, P. (1985). Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey. American journal of community psychology, 13(6), 693-713. https://doi.org/10.1007/BF00929796
Spector, P. (1997). Job satisfaction: Application, assessment, causes, and consequences. Sage.
Thamrin, H. (2012). The influence of transformational leadership and organizational commitment on job satisfaction and employee performance. International Journal of Innovation, Management and Technology, 3 (5), 566-572. DOI: 10.7763/IJIMT.2012.V3.299
Van Der Westhuizen, D. W., Pacheco, G., & Webber, D. J. (2012). Culture, participative decision making and job satisfaction. The International Journal of Human Resource Management, 23 (13), 2661-2679. https://doi.org/10.1080/09585192.2011.625967
Vetráková, M., & Mazúchová, Ľ. (2015). Modeling of process work motivation in hotels. Procedia Economics and Finance, 34, 508-513. https://doi.org/10.1016/S2212-5671(15)01661-5
Vigoda-Gadot, E. (2007). Leadership style, organizational politics, and employees' performance: An empirical examination of two competing models. Personnel Review, 36 (5), 661-683. https://doi.org/10.1108/00483480710773981
Vujičić, D., Jovičić, A., Lalić, D., Gagić, S., & Cvejanov, A. (2015). The relation between job insecurity, job satisfaction and organizational commitment among employees in the tourism sector in Novi Sad. Economic and Industrial Democracy, 36 (4), 633-652. DOI: 10.1177/0143831X14527017
Walumbwa, F. O., Lawler, J. J., & Avolio, B. J. (2007). Leadership, individual differences, and work‐related attitudes: A cross‐culture investigation. Applied psychology, 56 (2), 212-230. https://doi.org/10.1111/j.1464-0597.2006.00241.x
Wang, X.-H. F., & Howell, J. M. (2010). Exploring the dual-level effects of transformational leadership on followers. Journal of Applied Psychology, 95 (6), 1134-1143
Xirasagar, S. (2008). Transformational, transactional and laissez-faire leadership among physician executives. Journal of Health organization and management, 22 (6), 599-613. https://doi.org/10.1037/a0020754
Yaghoubipoor, A., Tee, O. P., & Ahmed, E. M. (2013). Impact of the relationship between transformational and traditional leadership styles on Iran's automobile industry job satisfaction. World Journal of Entrepreneurship, Management and Sustainable Development, 9 (1), 14-27 doi:10.1108/20425961311315692
Yahaya, R., Ebrahim, F. A., & Sheard, G. (2016). Leadership styles and organizational commitment: literature review. Journal of Management Development, 35(2). https://doi.org/10.1108/JMD-01-2015-0004
Yiing, L. H., & Ahmad, K. Z. B. (2009). The moderating effects of organizational culture on the relationships between leadership behaviour and organizational commitment and between organizational commitment and job satisfaction and performance. Leadership & Organization Development Journal, 30(1), 53-86 doi:10.1108/01437730910927106
Yousaf, A., Sanders, K., & Abbas, Q. (2015). Organizational/occupational commitment and organizational/occupational turnover intentions: A happy marriage? Personnel Review, 44 (4), 470-491 doi:10.1108/PR-12-2012-0203
Zahari, I. & Shurbagi, A. (2012). The effect of organizational culture and the relationship between transformational leadership and job satisfaction in petroleum sector of Libya. International Business Research, 5 (9), 89-97. DOI:10.5539/ibr.v5n9p89
Zayas-Ortiz, M., Rosario, E., Marquez, E., & Gruñeiro, P. C. (2015). Relationship between organizational commitments and organizational citizenship behaviour in a sample of private banking employees. International Journal of Sociology and Social Policy, 35(1/2), 91-106. doi:10.1108/IJSSP-02-2014-0010
Zhao, X. R., Ghiselli, R., Law, R., & Ma, J. (2016). Motivating frontline employees: Role of job characteristics in work and life satisfaction. Journal of Hospitality and Tourism Management, 27, 27-38. https://doi.org/10.1016/j.jhtm.2016.01.010
Zumrah, A. & Boyle, S. (2015). The effects of perceived organizational support and job satisfaction on transfer of training. Personnel Review, 44 (2), 236-254. doi:10.1108/PR-02-2013-0029
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2021 María Auxiliadora Guerrero Bejarano, Carlos Manosalvas Vaca, Claribel Rosario Salvador García, Ima Milagros Carhuancho-Mendoza, Aldo Alfredo Maino Isaías, Daniel Ricardo Silva Siu
Esta obra está bajo una licencia internacional Creative Commons Atribución 4.0.
1. Política propuesta para revistas de acceso abierto
Los autores/as que publiquen en esta revista aceptan las siguientes condiciones:
- Los autores/as conservan los derechos de autor y ceden a la revista el derecho de la primera publicación, con el trabajo registrado con la licencia de atribución de Creative Commons, que permite a terceros utilizar lo publicado siempre que mencionen la autoría del trabajo y a la primera publicación en esta revista.
- Los autores/as pueden realizar otros acuerdos contractuales independientes y adicionales para la distribución no exclusiva de la versión del artículo publicado en esta revista (p. ej., incluirlo en un repositorio institucional o publicarlo en un libro) siempre que indiquen claramente que el trabajo se publicó por primera vez en esta revista.
- Se permite y recomienda a los autores/as a publicar su trabajo en Internet (por ejemplo en páginas institucionales o personales) antes y durante el proceso de revisión y publicación, ya que puede conducir a intercambios productivos y a una mayor y más rápida difusión del trabajo publicado (veaThe Effect of Open Access).
