Process Optimization and Quantification using BPM

Authors

  • Esteban Tocto Cano Universidad Peruana Unión

DOI:

https://doi.org/10.17162/au.v1i1.310

Keywords:

procesos de negocio, automatización de procesos, BPM, PGPP, SOA, KPI, BizAgi

Abstract

It’s shown a proposal for Optimization and Counting Processes using BPM tools (Business Process Management) at the university sphere. The process of Pre Pro- fessional Practice Management (PGPP) of the Universidad Peruana Union was optimized and automated, a subsidiary in Tarapoto (UPeU FT). The development of the design is based on interviews conducted at the operational level as the headmaster’s; the process optimization was performed using a tool for BPM mo- deling. The tool has different instruments which allow you to redefine processes, sub processes, tasks, deliverables, roles, responsibilities. In terms of measuring the effectiveness of the proposed process, it was implemented at the solution series of Key Performance Indicators (KPI’s) that allowed the effectiveness measu- rement of the solution set. The quantitative approach, definition and work with the indicators were defined according to different principles in the methodology of BPM.

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Author Biography

Esteban Tocto Cano, Universidad Peruana Unión

Ingeniero de Sistemas por la Universidad Peruana Unión. Magíster en Ingeniería de Sistemas por la Universidad Peruana Unión. Actualmente se desempeña como director de acreditación y planificación de la Universidad Peruana Unión, sede Tarapoto y docente de la cátedra de Investigación en Software de la Facultad de Ingeniería y Arquitectura.

References

Aiteco Consultores, (2006). Gestión de procesos. [http://www.aiteco.com/gestproc.htm]. (Con- sultado en 10 de abril de 2011)

BizAgi, (2009). Descripción de procesos funcionales. [http://www.bizagi.com/docs/Standard%20 Descripci%C3%B3n%20Funcional.pdf]. (Consultado el 17 de abril de 2011)

IGrafx, (2010). BPMN Business Process Modeling Notation. [http://www.es.igrafx.com/solutions/ bpmn/]. (Consultado el 17 de abril de 2011)

IGrafx (2010). Enterprise Architecture.[http://www.es.igrafx.com/solutions/ea/]. (Consultado el 18 de abril de 2011)

Object Management Group [OMG], (2011). Acerca de OMG [http://www.omg.org/]. (Consultado el 10 de abril de 2011)

SOA Agenda (2010). Soluciones Java, SOA y BPM. [http://soaagenda.com/journal/]. (Consultado el 17 de abril de 2011)

White S, Miers D. (2010). BPMN Guía de referencia y modelado comprendiendo y utilizando BPMN.[http://futstrat.com/books/BPMN_edicion_espanol.php]. (Consultado el 17 de abril de 2011)

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Published

2011-11-01

How to Cite

Tocto Cano, E. (2011). Process Optimization and Quantification using BPM. Apuntes Universitarios, 1(1), 23–44. https://doi.org/10.17162/au.v1i1.310

Issue

Vol. 1 No. 1 (2011): Revista de Investigación Apuntes Universitarios

Section

Artículos Originales

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