Constructing the terminological framework for research: case study on internal quality assurance system building at HEI
DOI:
https://doi.org/10.17162/au.v12i4.1269Keywords:
quality of higher education, quality assurance, internal quality assurance system, terminological system, step-by-step technologyAbstract
The article focuses on issues of constructing the terminological apparatus of studies that reflect quality assurance of education at the local level. Based on collection of opinions in internal quality assurance from experts and scholars, authors highlight the essence of subject area (setting-up IQAS in HEI) and requirements for constructing an appropriate term system. High-quality constructing the term system is the basis of qualitative theoretical research, of development and practical implementation of IQAS in HEI. Models of term systems are presented in: core terms, and supplementary terms. Technology how to construct term system contains the following stages: 1) identifying the problem areas, clarifying subject and objectives of study; 2) sampling and analysis of content of core and supplementary terms; 3) streamlining and structuring the relationships between core and supplementary terms; 4) specifying and verifying the quality of term system for compliance with the study. Researchers and practitioners are provided with terminological support for building IQAS in their HEIs.Downloads
References
Banta, T.W., Palomba, C.A., & Kinzie, J. (2014). Assessment Essentials: Planning, Implementing, and Improving Assessment in Higher Education (2nd ed.). San Francisco, CA: Jossey-Bass.
Bilokonenko, H. (2018). External rating evaluation as an tool for internal quality assurance system in higher education institution. Pedagogical sciences: theory, history, innovative technologies, 10, 3-21. https://pedscience.sspu.edu.ua/wp-content/uploads/2019/04/3.pdf
Bloch, C., Degn, L., Nygaard S., & Haase, S. (2021). Does quality work work? A systematic review of academic literature on quality initiatives in higher education. Assessment & Evaluation in Higher Education, 46(5), 701-718. https://doi.org/10.1080/02602938.2020.1813250.
Cardoso, S., Rosa, M.J., Videira, P., & Amaral, A. (2017). Internal quality assurance systems: ‘tailor made’ or ‘one size fits all’ implementation? Quality Assurance in Education: An International Perspective, 25(3), 329-342. https://doi.org/10.1108/QAE-03-2017-0007
Crozier, F., Curvale, B., Dearlove, R., Helle, E., & Hénard, F. (2006). Terminology of quality assurance: towards shared European values? Helsinki: European Association for Quality Assurance in Higher Education. https://www.enqa.eu/publications/terminology-of-quality-assurance-towards-shared-european-values/
Daromes, F.E. (2016). Strengthening Beliefs Systems on the Development and Implementation Internal Quality Assurance Systems on Higher Education. In C. Coleman (Ed.), Quality Assurance: Analysis, Methods and Outcomes (pp. 69–80).
Daromes, F.E., Ng, Suwandi (2015). Embedding Core Value into the Internal Quality Assurance Systems in Higher Education. Procedia – Social and Behavioral Sciences, 211, 660-664. https://doi.org/10.1016/j.sbspro.2015.11.096
Dias, D., Augusto, C., Carvalho, R., & Lebre, A. (2019) (Re)Construction Of A Quality Assurance System In Higher Education: When Compliance Emerge From Organizational Status Quo. Proceedings of 13th International Technology, Education And Development Conference, 7707-7713. http://dx.doi.org/10.21125/inted.2019.1903.
Do, D., Le, C., & Giang, T. (2020). The Correlation between Internal Quality Assurance and the Formation of Quality Culture in Vietnam Higher Education: A Case Study in Ho Chi Minh City. European journal of educational research, 9, 499-509.
DSTU 3966-2009 (2009). Ukraine National Standard. Terminology: Principles and working out procedure of standards for terms and definitions. Кyiv: Derzhspozhivstandard. (in Ukrainian)
Dubichinsky, V., Meteshkin, K., & Fedorchenko, L. (2006). The task of terminological standardization of educational processes in higher education and ways to solve it. Problems of engineering and pedagogical education, 7, 94–100. (in Russian)
Eaton, J.S. (2021). The Role of Quality Assurance and the Values of Higher Education. In: van't Land, H., Corcoran, A., Iancu, DC. (eds). The Promise of Higher Education. Springer, Cham. https://doi.org/10.1007/978-3-030-67245-4_28
European Consortium for Accreditation in Higher education (2013). Learning Outcomes in Quality Assurance and Accreditation: Principles, recommendations and practice. http://ecahe.eu/w/images/b/ba/Publication-Learning_Outcomes_in_Quality_Assurance_and_Accreditation.pdf
ECTS Users’ Guide (2015). http://ec.europa.eu/dgs/education_culture/repository/education/library/publications/2015/ects-users-guide_en.pdf
Ekpoh, U.I., & Asuquo, M.E. (2020). The Pursuit of Quality Assurance in Nigerian Universities: Issues and Challenges. Mediterranean Journal of Social Sciences, 11(1), 32. https://doi.org/10.36941/mjss-2020-0004
ESIB. European Student Handbook on Quality Assurance in Higher Education. http://www.aic.lv/bolona/Bologna/contrib/ESIB/QAhandbook.pdf
Finikov, T., & Tereshuk, V. (2021). Development of Internal Quality Assurance Systems in Ukrainian Higher Education Institutions: Analytical Report. Kyiv, Ukraine: LLC VAITE. http://www.edupolicy.org.ua/_dx/assets/images/Zvit2020-jakost.pdf
Golubev, S. M., & Grin'ko, V. G. (2011). Technique and technology of working out terminological system of research of resources of the intellectual capital of the enterprise. Kul'tura narodiv Prychornomor'ia, 195, 46-49. (in Ukrainian)
Gover, A., Toukkola, T., & Sursock, A. (2015). ESG Part 1: Are Universities Ready? In Association, E.U. (Ed.), EUA Occasional Papers. Brussels: EUA.
Gover, A., & Toukkola, T. (2015). EUREQA Moments! Top tips for internal quality assurance. EUA Publications and Tempus Eureqa project.
Grudowski, P., & Szczepańska, K. (2021). Quality Gaps in Higher Education from the Perspective of Students. Foundations of Management, 13(1), 35-48. https://doi.org/10.2478/fman-2021-0003
Guide to programme accreditation. Local provision abroad of Danish programmes of vocationally oriented higher education (2013). http://akkr.dk/wp-content/uploads/akkr/Vejledning-UA-UDLAND-endelig-version.pdf
Hadzhikoleva, S., Uzunov, A., Hadzhikolev, E., & Cheresharov, S. (2022). Conceptual Model of a Quality Assurance System in Higher Education. Proceedings of" 21st International Symposium INFOTEH-JAHORINA, 1-6. https://doi.org/10.1109/INFOTEH53737.2022.9751316.
Haris, I. (2013). Assessment on the implementation of internal quality assurance at higher education (an Indonesian report). International Journal of Current Research, 5(12), 3840-3845. http://journalcra.com/sites/default/files/issue-pdf/Download%204504.pdf
Harvey, L., & Green, D. (1993). Defining Quality. Assessment & Evaluation in Higher Education, 18(1), 9-34. https://doi.org/10.1080/0260293930180102.
Huisman, J., Brockerhoff, L., Laufer, M. (2015). Factors affecting the quality of higher education: a literature review: scoping report for the Dutch Education Council.
Jingura, R.M., & Kamusoko, R. (2019). A competency framework for internal quality assurance in higher education. International Journal of Management in Education, 13(2), 119–132.
de Keizer, N.F., Abu-Hanna, A., & Zwetsloot-Schonk, J.H. (2000). Understanding terminological systems I: Terminology and typology. Methods of Information in Medicine, 39(1), 16-21.
de Keizer, N.F., & Abu-Hanna, A. (2000). Understanding terminological systems II: Experience with conceptual and formal representation of structure. Methods of Information in Medicine, 39(1), 22-29.
Kettunen, J. (2012). External and internal quality audits in higher education. The TQM Journal. 24(6), 518-528. https://doi.org/10.1108/17542731211270089
Khamis, T. & Scully, S. (2020) Questioning the efficacy of quality assurance frameworks for teaching and learning: a case study from East Africa, Quality in Higher Education, 26(1), 3-13. https://doi.org/10.1080/13538322.2020.1728836
Kleijnen, J., Dolmans, D., Willems, J., & van Hout, H. (2011). Does internal quality management contribute to more control or to improvement of higher education? A survey on faculty’s perceptions. Quality Assurance in Education, 19(2), 141–155. https://doi.org/10.1108/09684881111125041
Knyazeva, E. (2011). Transdisciplinary research strategies. Tomsk State Pedagogical University Bulletin, 10, 193–201 (in Russ.).
Kravchenko, T., & Saienko, I. (2020). World experience of process quality management of teacher training in HEI. Baltic Journal of Economic Studies, 6(4), 90-97. https://doi.org/10.30525/2256-0742/2020-6-4-90-97
Krymets, L.V., Saienko, O.H., Bilyakovska, O.O., Zakharov, O.Yu., & Ivanova, D.H. (2022). Quality management in higher education: Developing the methodology on the basis of total quality management. Review of Education, 10(1), e3322. https://doi.org/10.1002/rev3.3322
Law of Ukraine «On Higher Education») (2014) (in Ukrainian). http://zakon.rada.gov.ua/laws/show/1556-18.
Law on Higher Education in the Republic Kosovо (2015). https://masht.rks-gov.net/uploads/2015/06/02-ligji-per-arsimin-e-larte-anglisht.pdf
Lejchik, V.M. (2007). Terminology: subject, methods, structure. Leningrad: Publishing house of Leningrad Shipbuilding Institute.
Li, M. (2021). Research on Internal Quality Assurance Mechanisms of Higher Engineering Education: Fundamental Connotation, Theoretical Investigation and Model Construction. 2021 ASEE Virtual Annual Conference Content Access. https://peer.asee.org/37669
Lubis, R., Dewi, R., Sihotang, D.O., & Siburian, P. (2020). Urgency of Internal Quality Guarantee System to Improve Higher Education Quality. Advances in Social Science, Education and Humanities Research, 488 (Proceedings of the 5th Annual International Seminar on Transformative Education and Educational Leadership (AISTEEL 2020). https://dx.doi.org/10.2991/assehr.k.201124.054
Lucander, H., & Christersson, C. (2020). Engagement for quality development in higher education: a process for quality assurance of assessment. Quality In Higher Education, 26(2), 135-155. https://doi.org/10.1080/13538322.2020.1761008
Makhnitskaya, E.Yu. (2008). Essential characteristics of the term systems of the socio-economic block. Izvestia: Herzen University Journal of Humanities & Sciences, 28(63), 190–195. (in Russian). https://lib.herzen.spb.ru/media/magazines/contents/1/28(63)1/makhnitskaya_28_63_1_190_195.pdf
Manarbek, G., Kondybayeva, S., Doszhan. R., Turarov, D., & Abylay, A. (2020). Quality management of higher education: Innovation approach from perspectives of institutionalism. An exploratory literature review. Cogent Business & Management, 7(1), 1749217. https://doi.org/10.1080/23311975.2020.1749217
Manatos, M. J., Rosa, M. J. & Sarrico, C. S. (2015). The importance and degree of implementation of the European standards and guidelines for internal quality assurance in universities: the views of Portuguese academics. Tertiary Education and Management, 21(3), 245–261. https://doi.org/10.1080/13583883.2015.1061587
Manual for the External Quality Assurance in Flemish Higher Education (2013). http://www.vluhr.be/media/docs/Manual%20August%202013%20-%20EN.pdf
Martin, M., & Stella, A. (2007). External quality assurance in higher education: Making choices. Paris: UNESCO, IIEP. http://unesdoc.unesco.org/images/0015/001520/152045e.pdf
Mavil, M.A.F. (2013). The internal quality assurance as an instrument for the integration and improving of higher education: Analysis of best practices in the European Union and Latin America. Unpublished Doctoral Dissertation, Universitat Autònoma de Barcelona.
Mazurkiewicz, M., Liuta, O., & Kyrychenko, K. (2017). Internal Quality Assurance System for the Higher Education: Experience of Ukraine and Poland. Business Ethics and Leadership. 1(4), 74–83. http://doi.org/10.21272/bel.1(4).74-83.2017
Moroz, V. M., & Moroz, S. A. (2017). Quality of higher education: categorical content of the definition and its main determinants in the context of the scientific views of representatives of post-Soviet scientific schools. Acta Universitatis Pontica Euxinus. Strategy of quality in industry and education. (in Ukrainian)
Mudra, S. (2015). Theoretical and technological bases of formation of internal quality assurance in Ukraine. Topical Issues of Pedagogy, Psychology and Professional Education, 1(2), 54–63. (in Ukrainian). http://journals.uran.ua/apppfo/article/view/55331/51571
Mursidi, A., Murdani, E., Soeharto, Sumarli, Ting, I-H., & Wu, J.C. (2019). Development of internal quality assurance model in higher education institution. Proceedings of the 10th International Conference on E-Education, E-Business, E-Management and E-Learning (IC4E '19), 264–269. https://doi.org/10.1145/3306500.3306539
Mursidi, A., Rahardjo, T.J., Sugiyo, Julianto, A., Sutarto, J., Handoyo, E., & Sumarjoko, B. (2020). The Hypothetical Model of Internal Quality Assurance System of Private Higher Education Institutions in Indonesia. IOSR Journal of Research & Method in Education, 10(5), 32–38. https://doi.org/10.9790/7388-1005063238
Najhanova, L.V. (2005). Analysis of scientific texts and the formation of categorical and conceptual apparatus as term system. Proceedings of the All-Russian Scientific and Technical Conference on Theoretical and Applied Issues of Modern Information Technologies, East Siberia State University of Technology, Ulan-Ude, Russia, 130-139. (in Russian)
National Committee for the Evaluation of Higher Education (2004). Information Model for Degree Program Accreditation. http://www.unibo.it/qualityassuranceen/AttachmentHP/Information%20model%20for%20degree%20program%20accreditation.pdf
National educational glossary: higher education (2011). Kyiv: Pleiades Publishing House (in Ukrainian)
National educational glossary: higher education (second edition) (2014). Kyiv: Pleiades Publishing House (in Ukrainian)
National educational and scientific glossary (2018). Kyiv: Convey Print. (in Ukrainian)
National Institution for Academic Degrees and University Evaluation (2015). Overview of the Quality Assurance System in Higher Education: Australia (second edition) http://www.niad.ac.jp/english/overview_og_e_ver2.pdf
National Institution for Academic Degrees and University Evaluation (2012). Overview of the Quality Assurance System in Higher Education: France. https://www.niad.ac.jp/n_kokusai/info/france/overview_fr_e.pdf
Neema-Abooki, P. (Ed.). (2021). Quality Assurance in Higher Education in Eastern and Southern Africa: Regional and Continental Perspectives (1st ed.). Routledge. https://doi.org/10.4324/9781003141235
Noda, A., Kim, S., Hou, A.Y.C., Lu, I-J.G., & Chou, H.C. (2021) The relationships between internal quality assurance and learning outcome assessments: challenges confronting universities in Japan and Taiwan, Quality in Higher Education, 27(1), 59-76. https://doi.org/10.1080/13538322.2020.1838406
NVAO (2018). Assessment framework for the higher education accreditation system of the Netherlands. https://www.nvao.net/files/attachments/.139/Assessment_Framework_for_the_Higher_Education_Accreditation_System_of_the_Netherlands_2018.pdf
Opre, A., & Opre, D. (2006). Quality assurance in higher education: Professional development. Cognition, Brain, and Behavior, X(3), 421–438.
Poliakova, H.A. (2018). Conceptual foundations and technology of the formation of the internal quality assurance system in the higher education institution. Adaptive management: theory and practice. Pedagogy, 5(9). (in Ukrainian). https://amtp.org.ua/index.php/journal/article/view/73/51.
QAA (2015). The UK quality code for higher education: A brief guide. https://www.qaa.ac.uk/docs/qaa/quality-code/quality-code-brief-guide.pdf?sfvrsn=fb09f781_6
QUAERE (2016). Report on results of the survey of Ukrainian HEIs on the state of the development, structure and functionality of internal QA systems. (in Ukrainian). http://projects.lnu.edu.ua/quaere/project-results/qa-hei-survey/
Romanenko, Yu. (2009). Quality of education: the essence of concept and evaluation. Scientific Papers Donetsk National Technical University. Series: Pedagogy, Psychology and Sociology, 3(145). (in Ukrainian)
Sánchez-Puchol, F., & Pastor-Collado, J. (2018). What is that Thing Called Internal Quality Assurance System?. Proceedings of 21th International Conference “Excellence in Services”, 593-612. https://sites.les.univr.it/eisic/wp-content/uploads/2018/11/43-Sanchez-Pujol-Pastor-Collado.pdf
Schindler, L., Puls-Elvidge, S., Welzant, H., & Crawford, L. (2015). Definitions of Quality in Higher Education:A Synthesis of the Literature. Higher Learning Research Communications, 5(3). http://www.hlrcjournal.com/index.php/HLRC/article/view/244/217
Seyfried, M., & Pohlenz, P. (2018). Assessing quality assurance in higher education: quality managers’ perceptions of effectiveness. European Journal of Higher Education, 8(3), 258-271. https://doi.org/10.1080/21568235.2018.1474777
Shibui, S. (2018). Visualization of indicators to enhance the internal quality assurance system in Japanese universities. Proceedings of the International Conference on Research in Education, Teaching and Learning. 16. https://www.doi.org/10.33422/ICETL.2018.11.67
Shtyka, L.G., & Kravchenko, S.O. (2009). Methodological Approach to Formation of Terminological System in Public Administration Science. Public Administration: theory and practice, 1(9) (in Ukrainian)
Shuika, O. (2016). Category of the quality of higher education: theoretical and methodological aspect, Youth & market, 1, 138-142. (in Ukrainian)
Stankevych, I. (2015). Essence of higher education quality concept in modern development conditions. Economic Annals-XXI, 9-10, 60-63. (in Ukrainian). http://ea21journal.world/index.php/154_9-10_2015/
Tavares, O., Sin, C., Videira, P., & Amaral, A. (2017). Academics’ perceptions of the impact of internal quality assurance on teaching and learning. Assessment & Evaluation in Higher Education, 42(8), 1293–1305. https://doi.org/10.1080/02602938.2016.1262326
Tavares, O., Sin, C., & Amaral, A. (2016). Internal quality assurance systems in Portugal: what their strengths and weaknesses reveal. Assessment & Evaluation in Higher Education, 41(7), 1049–1064. https://doi.org/10.1080/02602938.2015.1064515
UNESCO (2005). Guidelines for Quality Provision in Cross-border Higher Education. https://unesdoc.unesco.org/ark:/48223/pf0000143349
Università di Bologna. Quality Assurance. The Internal Quality Assurance system. http://www.unibo.it/qualityassuranceen/Pages/defaulten.aspx
University of Aberdeen. Quality assurance in higher education: An overview. Academic quality handbook. Section 2. https://www.abdn.ac.uk/staffnet/teaching/aqh/section2.pdf
Vitkin, L. M., Laptyev, S. M., Finikov, T. V., & Piddubna, S. M. (2009). Building HEI quality assurance systems. Kyiv: Takson. (in Ukrainian)
Vlăsceanu, L., Grünberg, L., & Pârlea, D. (2007). Quality assurance and accreditation: A glossary of basic terms and definitions. Bucharest: UNESCO. http://unesdoc.unesco.org/images/0013/001346/134621e.pdf
Wächter, B., Kelo, M., Lam, Q., Effertz, P., Jost, C., & Kottowski, S. (2015). University quality indicators: a critical assessment. http://www.europarl.europa.eu/RegData/etudes/STUD/2015/563377/IPOL_STU%282015%29563377_EN.pdf.
Westerheijden, D., Hulpiaub, V., & Waeytens, K. (2007). From design and implementation to impact of quality assurance: An overview of some studies into what impacts improvement. Tertiary Education and Management, 13(4), 295–312. https://doi.org/10.1080/13583880701535430
Yelnykova, G.V., Zaychenko, O.I., & Maslov, V.I. (2010). Theoretical and methodical foundations for professional competence of educational institutions modelling. Kyiv-Chernivtsi: Books-XXI (in Ukr.)
Yermolenko, O., & Hryhorieva, Yu. (2018). Analysis of internal quality assurance practices in the best universities of the world. Pedagogical sciences: theory, history, innovative technologies, 10, 273-286. https://pedscience.sspu.sumy.ua/wp-content/uploads/2019/04/25-1.pdf
Yessenbayeva, G.A., & Kakenov, K.S. (2014). The model of the system of internal quality assurance of education in higher educational institutions in the Bologna process context. Advances in current natural sciences, 11, 96-98.
Zajdel, M., & Michalcewicz-Kaniowska, M. (2017). Internal Education Quality Assurance System – A Post-Implementation Evaluation. Proceedings of the 9th International Conference on Education and New Learning Technologies (EDULEARN), 3520-3525. http://dx.doi.org/10.21125/edulearn.2017.1765
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Hanna Poliakova, Hanna Bilokonenko, Iryna Lytovchenko, Anna Shulha
This work is licensed under a Creative Commons Attribution 4.0 International License.
- The authors retain their copyright but assign to the journal the right of the first publication, with the work registered under the Creative Commons attribution license, which allows third parties to use the published information as long as they mention the authorship of the work and that it was first published in this journal.
- Authors may make other independent or additional contractual arrangements for non-exclusive distribution of the version of the article published in this journal (eg, include it in an institutional repository or publish it in a book) as long as it clearly indicates that the work was first published in this journal.
- Authors are encouraged and advised to publish their work on the Internet (for example, on institutional or personal pages) before and during the review and publication process, as it can lead to productive exchanges and a greater and faster dissemination of the published work (see The Effect of Open Access).
