Un estudio de aprendizaje sobre el voluntariado en el sistema de
recuperación de emergencia en Rusia: sobre la interacción entre
el estado y las organizaciones civiles
A learning study on volunteering in the emergency recovery system in Russia: on the
interaction between the state and civil organizations
Irina Aleksandrovna Zaitseva
1a
& Aleksandеr Evgen'evich Krikunov
2
Bunin Yelets State University, Yelets, Russia
12
ORCID ID: https://orcid.org/0000-0003-3984-7658
1
ORCID ID: https://orcid.org/0000-0001-9632-5106
2
Recibido: 14 de mayo de 2020 Aceptado: 15 de octubre de 2020
Resumen
El propósito del artículo es identificar los motivos, tipos y áreas de voluntariado en el sistema
de respuesta de emergencia en la región de Lipetsk, Rusia. Para obtener las características
cuantitativas del problema estudiado, se ha utilizado el método de sondeo masivo en el lugar
de residencia, trabajo y estudio de los encuestados. El motivo principal de los participantes en
las actividades de voluntariado es la razón altruista. El 8,1% de los voluntarios ha definido su
ámbito de actividad como voluntariado en situaciones de emergencia. El 31,9% es
potencialmente preparado para ayudar a las personas en situaciones de emergencia. Esta
variación en las cifras podría explicarse por el hecho de que muchos voluntarios no tienen las
habilidades necesarias suficientes. Además, la participación en situaciones de emergencia,
liquidación, accidentes de tráfico, extinción de incendios, etc., está asociada a un posible riesgo.
Palabras clave: situación de emergencia, protección de la población, sociedad civil,
voluntariado, actividad social.
Abstract
The purpose of the article is to identify the motives, types, and areas of volunteering in the
system of emergency response in the Lipetsk region, Russia. To obtain quantitative
characteristics of the problem studied, we have used the method of mass polling at the place of
residence, work, and study of respondents. The main motive for participants in volunteer
activities is the altruistic reason. 8.1% of volunteers have defined their sphere of activity as
volunteerism in emergencies. 31.9% are potentially ready to help people in emergency
situations. This variance in figures we could explain by the fact that many volunteers do not
a
Correspondencia al autor:
E-mail: irina.a.zaitseva@yandex.ru
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Apuntes Universitarios, 2021: 11(1), enero-marzo
ISSN: 2304-0335 DOI: https://doi.org/10.17162/au.v11i1.571
apuntesuniversitarios.upeu.edu.pe
have enough necessary skills. Besides, the participation in emergency situations liquidation,
traffic accidents, fire extinguishing, etc., is associated with possible risk.
Keywords: emergency situation, population protection, civil society, volunteering, social
activity.
Introduction
To date, the volunteer movement has firmly been established in society as one of the
indispensable institutions. It is perceived behavioral patterns, symbolic system, value
characteristics, and other attributes, associated in sociological discourse with social institutions,
are indeed noticeable. Their recognition in its own right serves as a measure of legitimacy for
the results of sociological reflection on volunteer practices. In this regard, the main effect of
what we can call the “establishment of the volunteer movement,” both in Russia and in the
global community at large, is precisely this pre-reflexive obviousness of volunteering, its
“social significance,” recorded before and outside of any formal procedures for determining
successfulness (Zborovsky, 2017). This context makes volunteering a self-contained object of
sociological, political, or even psychological research. In its turn, a form of this self-sufficiency
could be the study of the volunteer work from the position of its actors, whose actions are seen
in a broad and rather “pedagogical” perspective. It implies the interpretation of volunteering
either as a factor in the formation of the subject, or as a kind of a projective test, allowing to
see the personality of an individual, a valuable member of society, or a representative of the
“modern youth.”
The history of a systematic sociological study of volunteering could be traced back to
several decades (Zborovsky, 2017). While proceeding with it in this article, among other issues,
we will try to point out that the problems of volunteer work in an emergency situation
(emergency) appear to be at the intersection of the most significant issues raised by volunteer
research. In the future, they will require a unique approach to the analysis that differs from the
trends of modern sociological representation of the volunteer movement (Lauber &
Ulandowski, 2019).
It is extremely challenging to estimate the degree of volunteers’ readiness to participate
in events related to emergency response, and their interest in such activities. Obviously, the
established language of volunteer activities description suggests a focus on achieving, first of
all, personal goals. Nevertheless, the systematization of options for volunteer work in this
sphere, as well as the clarification of the place of involvement in relevant activities in the
expectations system from the volunteer work, remains a step towards a holistic description of
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volunteering as an element of social relations in the modern society. Therefore, the purpose of
this research is to identify the motives, types, and areas of volunteering in the system of
emergencies liquidation in Russia, to study the potential for involvement of volunteers in
emergency situations.
Materials and methods
The study implied a combination of theoretical and empirical methods. Among the first
ones were: theoretical analysis of scientific literature, research, and generalization of the
experience of using the potential of volunteering in emergencies in the academic discourse. The
current research also used the materials from the most significant foreign studies of
volunteering (Müller, Hameister, & Lux, 2016; Olk, 2011; Vogel et al., 2016) and studied
volunteer surveys conducted by the All-Russian Center for Public Opinion Research (VTsIOM)
(Russian Public Opinion Research Center, 2017) and the Center for Civil Society and Non-
Profit Sector Studies of the National Research University Higher School of Economics (HSE)
(Mersijanova & Korneeva, 2013; Mersijanova, 2018) over the past nine years.
To obtain the quantitative characteristics of the problem under consideration, 480 people
were polled among volunteers of the Lipetsk region. The questionnaire contained nine
questions. The purpose of the survey was to analyze basic forms of public activity of volunteers.
The lack of data on the general population allowed us to focus on the calculations of V. I.
Paniotto, who determined the optimal volume of 400 people with an assumption of a 5% error
(Paniotto & Maksimenko, 1983). The following criteria were fundamental for determining the
sample population: sex, age (under 25 years; 2645 years; 46 years and older), and education
of respondents. 75.8% of respondents studied in universities and colleges: 46% of them
graduated from universities, 29.8% received secondary professional education. 12.1% had
higher education, 12.1% had secondary education. Distribution of respondents by age groups:
under 25 years – 75.8%, from 26 to 45 years – 18%, over 46 – 6.2%. The oldest volunteer was
aged 62. The youngest one was 16 years old. Among the interrogated, there were 38.9% of men
and 61.1% of women.
Subsequently, after the beginning of the coronavirus pandemics, an additional study was
conducted, interviewing 400 people. Among the interviewed people, there were 38.5% males,
61.5% females. The survey was conducted with two questions. The purpose of the interrogation
was to find out the readiness of volunteers to participate in the events of All-Russian action of
mutual assistance during the coronavirus pandemic “We are together.” The volume of samples
and the method of primary material processing provide a standard measurement error. The
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maximum allowable error of sampling does not exceed ±2.7% at the probability of its
occurrence 0.95 (Paniotto & Maksimenko, 1983). The processing and analysis of empirical data
was carried out with the SPSS software and analysis system.
Results
According to the “Concept for Developing Volunteering (Voluntary Service) in the
Russian Federation till 2025” (Order of the Government of the Russian Federation from
27.12.2018 N 2950-r “On approval of the concept for developing volunteering (voluntary
service) in the Russian Federation till 2025”), volunteering is considered to be one of the
priority areas of social and youth policy. It goes quite in accordance with the global trend, which
suggests increased attention to volunteerism as a social force. The International Labor
Organization recognizes volunteer work as “a key resource for addressing social and
environmental issues around the world” and a resource for “improving the quality of life”
(International Labour Organization, 2011, p. 1). Documents of such international organizations
as the European Parliament and the Council of the European Union periodically mention the
volunteer work as an important resource for society development (The Council of the European
Union, 2010; The European Parliament, 2010). Here, the traditional set of rhetorical figures
includes the reference to the volunteer experience as an effective mechanism for forming
primary competencies, improving social wellbeing and welfare in the country and the region,
developing the culture of local communities.
The sociological research conducted in Russia allows us to study this type of
volunteering in the context of the volunteer movement in its whole, especially taking into
account its quite specific structure in Russia.
According to the nationwide Russian survey conducted in 2011 by the Center for
Research of Civil Society and Non-commercial Sector at the HSE, 25% of the interrogated were
engaged in the “voluntary and gratuitous activity” during the last year (Mersijanova &
Korneeva, 2013, p. 45). The 2017 survey, conducted by the same organization, revealed that
33% of respondents participated in “some way or another” in volunteer activities, and 15% of
respondents chose the option “definitely had a chance to take part” while answering
(Mersijanova, 2018, p. 19). According to the data obtained by VTsIOM (Russian Public
Opinion Research Center, 2017), which interviewed more than 5 thousand volunteers, the most
significant areas of their activities were distributed in the following manner: 78% of volunteers
participated in the organization and execution of events; 41% were involved in the field of
sports; 30% were involved in social protection and ecology. Characterizing the motivation of
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volunteers in the same study, 55% of whom were in the age group from 18 to 24 years, the
authors of the study grouped possible motives, singling out the motivation related to leisure and
new experience and professional development and career, getting naturally equal shares: 48%
and 47% respectively. The most popular specific motive was “a desire to spend time excitingly
and live an active life” (48%).
Distribution of volunteers by areas of volunteer activities (Table 1) demonstrates a shift
towards social protection. Almost half of the respondents (44.0%) chose a corresponding
answer option, which is in line with the range of volunteer work offered by public associations
and state organizations, and with the sustainable image of this work, in response to the need of
the vulnerable groups of the population. The option of volunteering in emergency situations
was chosen by 8.1% of respondents. Such a percentage of answers we should consider to be
rather high, considering the occasional demand for this area of activity and level of training
necessary for its implementation. Among those who chose this option, men prevail (21.5% of
them chose this option so far; among women the rate is only 0.7%). Besides, the sum of choices
of social protection, medicine, precisely emergency situations, search for people and
psychological assistance demonstrates sufficient involvement of volunteers in activities that are
in demand in the conditions of facing natural and anthropogenic disasters.
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Table 1
Distribution of the respondents' answers to the question “What is your area of
volunteerism?” (any number of answers, %)
Variant
Results
1. social protection
44.0
2. culture, leisure, arts
32.0
3. the improvement of the urban environment
28.0
4. education, enlightenment
17.9
5. patriotic education and military training
12.1
6. environmental protection, environmental volunteering
10.0
7. development of public activity
10.0
8. medicine
7.9
9. volunteering in emergency situations
8.1
10. search for individuals
5.8
11. corporate volunteering
5.8
12. psychological assistance
4.0
13. legal protection
1.9
14. sport and tourism activities
1.9
The leading target group of volunteers are persons with disabilities (Table 2), the
elderly, and children, which can be considered appropriate for distributing activities described
above. What is important here is the share of those who chose the option “with all those who
need help/service” (49.0% on the whole sample population), corresponding mainly to the
participants of volunteer organizations of educational institutions involved in a wide range of
low differentiated volunteer “actions” and forming the basis of the sample population. The same
context determines the choice of “organizing and conducting events” as the most attractive form
of volunteer work (47.9%), combined with the low attractiveness of individual assistance.
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Table 2
Distribution of the respondents' answers to the question “What target group do you
work with?” (any number of answers, %)
Variant
Results
1. children with disabilities
17.9
2. orphans
4.0
3. with children from care homes and orphanages
10.0
4. with elderly people
12.1
5. children from dysfunctional families
4.0
6. sports and tourism activities
6.0
7. families in a difficult life situation
4.0
8. disabled people (adults)
7.9
9. military personnel, veterans of combat operations
1.9
10. women
1.9
11. peacekeeping, development of international relations
0.4
12. with all those who need help/service
47.9
The problem of clarifying volunteer motivation, as we mentioned above, remains
extremely vital (Table 3). Considering the limited opportunities, which sociology has in this
case, we are talking about identifying the preferred answers. They correlate not only with the
motivation itself, of which a person is not always a confident interpreter, but also with the
functioning of the language of description of volunteer activity, including in the official sphere.
Under these conditions, the prevalence of altruistic motive (desire to help people,” 32.1%) is
indicative, but characterizes instead the general attitude towards volunteering. It differs from
most foreign studies, but is quite consistent with the above distribution of volunteer activities
in the conducted research. It should also be noted that 12.8% of the respondents named their
benefits (such as higher student scholarships, trips, etc.) as a significant motive. The least
common motives are free time and the prestige of volunteerism. Interestingly, among men, the
altruistic motive (31.4%) is no longer dominant, giving way to the “desire to expand the social
circle(44.1%), while among women the most attractive option was the opportunity to get
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useful skills(in the latter case, the significance of altruistic motive was comparable (32.8%
and 32.5%, respectively).
Table 3
Distribution of the respondents' answers to the question “What are your personal reasons for
volunteering?” (any number of answers, %)
Questions
Results
1. a drive to help other people
32.1
2. an opportunity to get useful skills
27.9
3. desire to expand the social circle
26.0
4. a higher scholarship
4.0
5. traveling
8.1
6. availability of free time
7.9
7. prestige of volunteering
4.0
The results of the answers to the question on the continuation of participation in
volunteer movement are also of particular interest. The majority of respondents (66%) could
not give a definite answer, although only 1.9% were sure about their unwillingness to volunteer
in the future. This distribution of answers, at least to some extent, again, can be explained by
the concentration of volunteer movements within educational institutions. It prevents
participants from confidently speaking about their participation in volunteer work after
graduating from the affiliated institutions.
When choosing the most attractive potential sphere of volunteer activity, the largest
number of the respondents (81.9%) indicated the option “assistance in organization of leisure
activities”, which implies the organization of leisure time for socially unprotected categories,
but obviously allows to implement several personal motives to the utmost extent. The desire to
participate in social projects to help children, disabled people, people in difficult life situations,
and elderly people (77.9%) is characteristic, directly corresponding primarily to altruistic
motivation. In the context of the articles objectives, we would like to draw attention to the high
percentage of election options related to emergency assistance (31.9%), which is significantly
higher than the rate of those who participated in such activities. While women practically show
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no interest in helping people in emergency situations (1.6% of the interrogated), for men it is
one of the most attractive types of activity (86.1%).
The survey also revealed that the awareness of volunteers about organizations focused
on assistance in emergency situations remains relatively low. Only more than half of the
interrogated (57.9%) know about public associations organized by firefighters. Awareness of
volunteer rescuers and voluntary psychological movements is much lower (28.5% and 16.9%).
According to the poll’s data, the absence of spare time is naturally the most frequently
mentioned reason for the impossibility to pay more attention to volunteer activities (question
9). For that, It is interesting to compare the obtained figures with the data gained in the
additional survey (n = 400) conducted in April 2020 and aimed at finding out the readiness of
volunteers for the All-Russian action of mutual assistance during the coronavirus pandemic
“We are together.” The data on volunteers’ willingness to help and their preferred activities are
shown in Table 2. The readiness to participate (question 1) was stated by 58% of respondents,
but, in contrast to the situation with potential participation in emergency response, which was
clarified in the first survey, those willing to participate were almost evenly distributed among
gender groups, which should be explained by the peculiarities of a particular situation. The most
preferred activities (question 2) were the delivery of products and medicines, informing the
population, and assistance in solving domestic problems.
Table 4
The data from a sociological survey of volunteers in the Lipetsk region
during the coronavirus pandemic (%)
Questions
Results
1. Are you ready to help people in quarantine, including the lonely, during the coronavirus
pandemic?
1.1. ready to help
58.0
1.2. not ready to help
42.0
2. If you are ready to volunteer during a coronavirus pandemic, how do you prefer to do it? (any
number of answers)
2.1. ready to deliver drugs and products
32.0
2.2 ready to help in solving domestic problems
28.0
2.3. ready to provide transport assistance to those who deliver products, medicines
12.0
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2.4. ready to inform others about the ways of coronavirus transmission, methods of
its prevention
34.0
2.5. ready to assist law enforcement agencies in establishing the chain of contacts of
those infected with coronavirus infection
10.0
Discussion
The data obtained in the research course reflect the volunteer movement state in a
particular region of the Russian province and cannot be extended to volunteerism in Russia as
a whole. It should also be kept in mind that the proposed answers to the questionnaire
deliberately excluded intentionally provocative statements, assuming a voluntary interest in
volunteer activities.
It would be reasonable to compare the results with those of similar studies. To date, we
have both the results of single surveys of different breadth conducted to determine the degree
and nature of citizen engagement in volunteer activities, and the data obtained in the course of
long-term monitoring studies. The topics touched by such surveys, apparently, can be
conventionally divided into two segments of unequal size and value. The first one can be
roughly denoted as a statistical one. It includes the whole volume of received factual
information, which does not require interpretative actions from the respondents. The second
segment involves addressing the volunteers’ personal opinions and has a conditionally personal
and interpretive character. We can try to clarify the degree of the volunteers’ satisfaction with
their activities, their evaluation of the organization of the volunteer movement, etc., although
the main problem of the segment remains the problem of motivation.
The majority of the authors who tried to generalize the data on the volunteers’
motivation reproduce the same model of changes in respondents’ attitudes. It is assumed that
the altruistic motivation associated with giving aid and fulfilling a duty gradually gives way to
personal motivation for communication and personal development (Lauber & Ulandowski,
2019, p. 54; Olk, 2011, p. 710). An extensive German study conducted in 2014 identified the
following hierarchies of motives characteristic of volunteer movement participants (from the
most common motive to the least common): to have fun (Spaß haben); to meet other people; to
help shape society (Gesellschaft mitgestalten); to communicate with people of different
generations; to acquire qualifications; to gain reputation and influence; to improve professional
skills; to earn money (Müller et al., 2016, p. 427). At the same time, the first, admittedly
“hedonistic” motive, given the totality of those who agree entirely and those who agree more
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strongly, was named by 93.9% of the interrogated volunteers. Such a structure of motivation
quite corresponds to the design of the volunteer activity itself. According to the same research,
sport, and physical activitySport und Bewegungwas the most demanded field in Germany
(16.3% of the interrogated) (Vogel et al., 2016).
Similar results are demonstrated by domestic surveys. Characterizing the motivation of
volunteers, 55% of whom were in the age group from 18 to 24 years, the authors of the study
(Russian Public Opinion Research Center, 2017) grouped possible motives, singling out the
motivation related to leisure and new experience and professional development and career,
getting naturally equal shares: 48% and 47% respectively. The most popular specific motive
was “a desire to spend time excitingly and live an active life” (48%).
The survey, which became the main subject of this article, allows us to draw different
conclusions, indicating a relatively even distribution of the motifs with the altruistic priority.
This allows us to talk about the potential readiness of volunteers to participate in measures to
overcome the consequences of emergency situations, which is confirmed by direct answers to
the relevant questions.
Conclusion
The sociological study made it possible to conclude that, for most volunteers, the
essence of volunteerism is expressed in the activities that directly benefit those in need, which
is accompanied by the acquisition of new experiences and active participation in public life.
The main motive, named by the volunteers, is the altruistic one, which is more often chosen
than the motive for personal development. Most volunteers work in the field of social
protection, which reflects the overall structure of the volunteer movement in the country. Only
8.1% of volunteers defined their sphere of activity as “volunteering in emergency situations,
but in general, almost 1/3 of the respondents are ready to participate in helping people in
emergencies. Among the interrogated men this index reaches 86.1%.
Likewise, the sociological survey data demonstrate the potential for involving
volunteers in the work of protecting the population and territories from emergencies, as well as
the need to further expand volunteer training programs in emergency situations. In general, the
survey showed a high level of interest in volunteers in participating in emergency response
activities. It suggests that in modern circumstances, conditions have been created for the
formation of a pool of trained volunteers capable of providing help in the event of emergency
situations.
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